{ "status": "Success", "message": "FAQs retrieved successfully", "data": { "data": [ { "id": 15, "active": true, "position": 5, "question": "How can I change my store's web address?", "answer": "

1. From your Markatty admin main menu, choose (My Store).

\r\n

2. Click (Stores).

\r\n

3. In the (General) section, enter your new store name in the (Hostname) text field.

\r\n

4. Click (Save Store).

\r\n

 

", "locale": "en", "created_at": "2023-01-24T17:14:27.000000Z", "updated_at": "2023-01-25T08:54:04.000000Z" }, { "id": 16, "active": true, "position": 5, "question": "How can I create and manage the taxes?", "answer": "

1. From your Markatty admin main menu, choose Settings > Taxes.

\r\n

2. Click on (Taxes) button then  (Add tax), fill the mandatory fields and save.

\r\n

3. Go back to (Tax categories) page and click on (Add tax category).

\r\n

4. Fill the mandatory fields and choose the tax rate that you added in step 2 or any other pre added tax rate and save.

\r\n

5. From the main menu choose (Products) and select the product that want the taxes to be applied on.

\r\n

6. On (Edit product) page, click on (Tax category) field and choose the tax category that you want from the list and save.

\r\n

After you added the tax categories, selected the products that you want the taxes to be applied on, these taxes should reflect on the front store on these products only, and your customers will be able to see these taxes on the shopping cart page and the checkout page.

", "locale": "en", "created_at": "2023-12-06T15:01:13.000000Z", "updated_at": "2023-12-06T15:41:12.000000Z" }, { "id": 12, "active": true, "position": 4, "question": "What should I do if I forgot my password?", "answer": "

1. Go to the Markatty login page.

\r\n

2. Click (Forgot Password).

\r\n

3. Enter your email address that's associated to your Markatty account.

\r\n

4. An email is sent to your email address with a link to reset your password. Open the email, and then click Reset password.

\r\n

5. Enter your new password, and then click Reset password.

", "locale": "en", "created_at": "2023-01-24T16:56:12.000000Z", "updated_at": "2023-01-25T09:14:20.000000Z" }, { "id": 13, "active": true, "position": 2, "question": "How can I add a staff account?", "answer": "

1. From your Markatty admin main menu, choose Settings > Users.

\r\n

2. Click (Add User).

\r\n

3. Enter your staff member's name, email address, and password.

\r\n

4. Select which permissions you want to give the staff member from the (Role) field or if you want to give him all available permissions, select the (Administrator) role.

\r\n

5. Activate status then click (Save User).

\r\n

If you want to know more, watch \"How To Add Your Staff Accounts\"

", "locale": "en", "created_at": "2023-01-24T16:56:52.000000Z", "updated_at": "2023-01-25T08:59:57.000000Z" }, { "id": 10, "active": true, "position": 1, "question": "How do I get a billing refund?", "answer": "

Markatty does not provide refunds. For more information, see Markatty's terms and conditions.

", "locale": "en", "created_at": "2023-01-24T16:54:22.000000Z", "updated_at": "2023-01-24T16:54:22.000000Z" } ], "pagination": { "total": 5, "per_page": "15", "current_page": 1, "last_page": 1 } } }